What is the length of the shag on the Vac-Then-Steam® pads?
What sort of messes or situations would be best for each type of pad?
What are the shipping charges if I order multiple units/upsells?
If I buy multiple units, can you ship them to different addresses?
What is the Warranty Coverage?
What floor types should my Vac-Then-Steam® be used on?
Can cleaning solutions be added to the water?
Is tap water safe to use?
Could I use filtered water instead of distilled water?
What specific types of surfaces can I use the Vac then Steam® on?
What happens if I steam mop without vacuuming?
Can I vacuum and steam at the same time?
How long is the cord length?
Does the Vac-Then-Steam® come in multiple colors?
What is the capacity of the water tank?
How long will one tank of water last before needing to be refilled?
What is the capacity of the dust cup?
How many filters come with my unit?
How often do I need to replace the filters – both the dustcup and post-motor filters?
What is the voltage of the vacuum?
How many amps of power are there on this product?
Does this vacuum have a HEPA filter?
How does this vacuum compare to its competitors?
Do you get any additional attachments with the vacuum?
Does this vacuum work on all surfaces?
What are the ingredients in the scent oils?
How often should I wash the pads?
What is the lifetime of the pads?
Where can I purchase new pads?
What type of plastic is the unit made from?
Where is the product manufactured?
What are the dimensions of the base of the unit?
Do I always have to use the storage tray for my Vac then Steam?
Do I put the scent oils into the water tank?
Will the scent oils leave any type of residue on my floor?
What do I do if my vacuum mode does not turn on?
What do I do if my unit is not producing steam?
What do I do if my vacuum does not have enough suction power?
I see that debris is stuck on the inside of the cone insert, which is inside the dustcup. How can I access it to clean it out?
How do I clean and/or replace the dustcup filters?
How do I clean and/or replace the post-motor filter?
How do I know if the dustcup is full?
How do I know if the water tank is empty?
The Vac-Then-Steam® feels too tall / too short. How do I adjust the height?
The Vac-Then-Steam® is hard to push/pull. Is there any way to make it easier?
How do I attach the steam pads to the unit?
How do I use the scent included with my product?
Can I wash the pads as I normally would, even if I applied the scent?
What should I do if I spilled the fragrance?
What do I do if I see steam moisture in the dust cup?
Dirt and debris fall out of the bottom of the product after I remove the steam frame. What do I do?
What are tips for cleaning and maintenance on my Vac-Then-Steam®?
My floors are cloudy, streaky or spotty after steaming. What’s wrong?