Shark® Navigator™ Lift-Away® Pro

Model #: NV356E

Power, performance and versatile cleaning in a lightweight Never loses Suction upright vacuum.

RATINGS 4 Star (11 Reviews) WRITE A REVIEW


The Shark® Navigator® Pro provides powerful deep carpet and bare floor cleaning that Never Loses Suction. Cleaning has never been faster or easier with the unique, large capacity, portable canister and exclusive Dust-Away hard floor attachment. Lightweight and steerable, plus Anti-Allergen Complete Seal Technology that traps over 99.99% of dust and allergens inside the vacuum, not back into the air you breathe.

With the Shark ® Navigator® Professional, you'll enjoy:
  • More suction and more consistent cleaning power with Shark's Never Loses Suction technology
  • Swivel Steering for better maneuverability
  • Large capacity, portable canister for faster, more effortless cleaning
  • Brushroll on/off capability for powerful carpet and bare floor cleaning plus unique Dust-Away™ attachment for a superior bare floor clean
  • Anti-Allergen Complete Seal Technology providing much more than just HEPA filtration
  • Powerful tools for cleaning pet hair and other messes
Included Accessories:
  • Dust-Away™ hard floor attachment - vacuums and dusts bare floors in one easy step
  • Premium pet power brush - cleans ground in dirt and lifts pet hair
  • Extra long crevice tool - access those hard to reach areas
  • Lifetime HEPA filter


  • Dusting brush bristles are gentle enough for dusting the most delicate of surfaces including wood or glass shelves yet firm enough to dust lamp shades and curtains. It's even good at getting ground in surface dirt from car mats.
  • Order a spare set of pre-motor filters from to replace in your vacuum for times when your other set of filters are drying.
  • Plug the power cord into a centrally located outlet. This extra-long power cord will reach a larger area without requiring you to change outlets as frequently.

Getting Started:
  • When releasing the canister from floor nozzle, depress button on bottom side, release and then lift from dustcup handle - there is no need to hold this button down.
  • If you do not use the handheld tools often for cleaning around your home, the accessory holder can be removed for even lighter operation.
  • To unwrap the cord from around the cord hooks in one easy step, rotate the top cord wrap in either direction to quickly release your cord.
  • Attach the cord to the cord hook just below the handle to keep the cord out of your way while vacuuming.
  • When additional reach is desired, place any of the tools on to the end of the handle with extension wand. If you need even longer reach, additional tubes are available for purchase at

Using the Vacuum:
  • If you need to reduce suction to clean certain high pile carpets, area rugs or to clean delicate fabrics or curtains, adjust suction by turning the collar on the handle counterclockwise. Remember to close this to restore maximum suction power.
  • The power nozzle has been optimized for powerful cleaning on all floor surfaces so you can transition from hard floors to carpets with no height adjustment necessary. Simply change the position of the power control button to turn the brushroll on or off, depending on the surface you are cleaning.
  • To get the most from your Dust-Away hard floor attachment, make sure surface is completely dry before using. Do not use to clean wet or sticky messes. (Lift-Away® Pro Only)

Maintaining the Vacuum:
  • For maximum suction and cleaning performance, empty the dustcup after each use.
  • Your Navigator upright is dependent upon clean filters to ensure maximum suction and performance. Remember to rinse your filters every 3 months. You can also tap loose dirt off filters between washings as needed.
  • To prolong the life of your Dust-Away™ micro-fiber pad, hang to dry after washing. (Lift-Away® Pro Only)
  • If you suffer from allergies, wrap a plastic bag around the dustcup, hold tightly and depress bottom door button through bag before emptying to minimize exposure to dust and allergens.

Parts and Accessories

HEPA Filter & Frame



Foam & Felt Filter Kit



Pet Hair Power Brush - for model NV350



Handle with Hose



Complete Dust Cup



Motorized Floor Nozzle



Floor Nozzle Hose



Exhaust Filter Door



Dust-Away™ Pads



Detailing Kit



Dusting Kit



Backsaver Kit



16" Extension Tube



24" Crevice Tool



Duster Pads (2)



Handheld Premium Pet Turbo Brush



On-Board Tools



Hard Surface Brush



Navigator™ Lift-Away® Bare Floor Nozzle




How do I know when the filters need to be cleaned?

My vacuum's airflow is restricted?

How to check for blockages?

My vacuum is not picking up dirt?

My vacuum pushes scatter rugs (lightweight, movable rugs) on Power Switch position “II – Brush roll on.”?

My brush roll does not turn on?

My vacuum will not turn on?

My vacuum turns off on its own?

How do I Reset the Motor Thermostat?

Why is the Shark® Navigator™ Lift-Away® Pro better than traditional vacuums?

What is the story and technology behind “Never Loses Suction”?

What are lifetime belt and filters?

What is the total cord length?

What is the weight of the vacuum?

What are the dimensions of the vacuum?

What is the vacuum made of?

Does the Shark® Navigator™ Lift-Away® Pro come in multiple colors?

Where is the product manufactured?

What is maximum dirt capacity for the NV356E dust cup container?

What is included with the Shark® Navigator™ Lift-Away® Pro vacuum?

Where can I purchase spare filters, extra dusting pads, additional accessories or other replacement parts?

What is the Warranty Coverage?

How do I turn the power on?

When should I use the “Bare Floor” setting?

When should I use the “Brush Roll” setting?

How do I remove the handle with extension wand to clean “above floors”?

How do I detach the canister for portable “above floor” cleaning?

How do I assemble the micro-fiber pad to the Dust-Away™ hard floor attachment?

How do I use the Dust-Away™ attachment to clean bare floors?

What is suction release and when should I adjust it?

Which tools store onboard the Shark® Navigator™ Lift-Away® Pro?

How do I attach the accessory tool holder and store the onboard tools?

Where do I store the other tools?

Are there additional accessories that can be used with the Shark® Navigator™ Lift-Away® Pro?

How do I remove the dust cup?

How do I empty the dust cup?

How often should I wash the filters?

How do I clean the pre-motor filters?

How do I clean the HEPA post-motor filter?

How often do I have to clean the dust cup and filters to optimize performance?



Jan. 13, 2014


I didn't understand how much my other vacs left behind till I got this shark pro about two months ago I thought my carpets were clean till I got the shark I filled it up in every room with dust hair and all kinds of stuff where I had just vacuumed a few days before and I was like wow my others didn't clean to good but the shark got everything on the first pass I picked up so much left behind by other vacuums it made me sick I would tell anyone and everyone to get one they are so good and clean better than a...more


Jan. 13, 2014
I didn't understand how much my other vacs left behind till I got this shark pro about two months ago I thought my carpets were clean till I got the shark I filled it up in every room with dust hair and all kinds of stuff where I had just vacuumed a few days before and I was like wow my others didn't clean to good but the shark got everything on the first pass I picked up so much left behind by other vacuums it made me sick I would tell anyone and everyone to get one they are so good and clean better than any other I promise this is well worth the lil extra you pay to be clean and be safe for kids pets and people with breathing problems like my dad mom got one for her house too cause dad could notice a difference in the smell and air after I started using the shark he could breath promise customer to customer
Dec. 27, 2013


This thing is amazing! I used my hoover right before using this and got a half full cannister of dust off of my living room floor! Amazing!
Bill H
Dec. 25, 2013

Shark NV356E

Did not realize how inefficient our old vacuum was until we used the Shark NV356E
Dec. 15, 2013

I absolutely love this vacuum!

I absolutely love this vacuum and Shark product in general!! I bought a shark product 2 years ago, and the suction is amazing on it compared to other vacuums I have purchased. Something recently just happened I guess with the motor, which is no big deal, things happen. But the customer service at this company is the best I have ever received. I called to tell them, and all I had to pay is $18.00 for return shipping, and I get a new vacuum !!
kathy thompson
Dec. 8, 2013

Just keeps on keeping on!

I LOVE MY SHARK 356E Professional. Owned it for FOUR YEARS now and would not trade it for anything. We have dogs, as well as work with a local rescue fostering dogs. All the hair, dust, dander, and stuff dragged in from living out in the country is no match for my Shark. I've not found any situation the shark can't handle. It has worn and performed well these 4-years, and I expect it will last for many more years to come. It is used AT LEAST once a day, and just keeps on keeping on. THANKS SHARK!
Nov. 30, 2013

I love this vacuum.

I love this vacuum. I bought a second to keep up stairs.
Terrie Z.
Nov. 24, 2013


This is the most AMAZING vacuum I have ever owned!! It is so light and easy to use! And it cleans wonderfully!! The best part about purchasing the Shark is the customer service!! I have never had such outstanding customer service from a product that I have purchased...these people amaze me...I will forever own a Shark vacuum! Its a great product with the best customer service out there!! AMAZING :)
Nov. 24, 2013

Good customer service.

My handle hose split but I contacted customer service and they put a replacement in the mail to me pronto. Good customer service.
Nov. 22, 2013

Cleaned better then my dyson.

I bought this machine because my dyson pet would be in the shop for 3 weeks. I have 4 dogs and cant go without a sweeper, So I bought this machine and omg this little sweeper cleaned better then my dyson the power is amazing the tools are really great for what ever you need them to to. I would recommend this to friends and family Thank you for a great sweeper :)
phillip martin
Oct. 24, 2013

Great product.

Awesome vacuum. Even better customer service. I own two of them and we broke the hold down latch and it was our fault. Euro-pro had me pay the return freight and sent me a new one. Great product.
Penny Krebs
Jul. 8, 2013

The hose is just too short.

I like everything about this sweaper with the exception of ONE thing ! The hose that connect's the brush, or the crevice tool, is just too short!! They should of made a longer hose so you could pull and reach things. When I use this I pull the hose to reach, and the sweaper falls over because of how short it is. This makes cleaning a chore rather then a easy task! I am now beginning to hate the sweaper because of this feature.


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