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Shark® Ranked “Highest in Customer Satisfaction with Upright Vacuums, Two Years in a Row.”*

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*Shark® received the highest numerical score for upright vacuums in the proprietary J.D. Power 2014 and 2015 Vacuum Satisfaction StudiesSM. 2015 study based on 2,991 total responses measuring 9 brands and measures opinions of consumers who purchased upright vacuums during the previous 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed in January-February 2015. Your experiences may vary. Visit jdpower.com

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Support › FAQs
Shark® Rocket®

General Information

What other accessories are available for use with the Shark® Rocket® Ultra Light Upright?

What should I do if the I notice a change of suction?

What should I do if the brush roll stops spinning?

How do I empty the dust cup?

How often should I wash the filters?

What is the story and technology behind "Never Loses Suction"?

What is the total cord length?

How do I find the model # of my Shark® Rocket® vacuum

What is the weight of the vacuum?

What are the dimensions of the vacuum?

What is the story and technology behind "Never Loses Suction"?

What color does the Shark® Rocket® vacuum come in?

Where is the product manufactured?

What is included with the Shark® Rocket® vacuum come in?

What cleaning accessories are available to use with the Shark® Rocket®?

Where can I purchase the Shark® Rocket®?

Where can I purchase additional accessories or replacement parts?

What is the Warranty Coverage?



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View the Quick Start Guide to
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Rocket® Vacuum

Choose the Shark® Rocket® you own.

Shark® Rocket®
Deluxe
HV310

Shark® Rocket®
Deluxe Pro
HV321

Shark® Rocket®
True-Pet
HV322