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Download the easy-to-use Shark ION Robot app* on your iPhone or Android to schedule or start cleaning from anywhere. Just search “Shark ION Robot” in the app store.

Voice control with Amazon Alexa & Google Home.

link-apple link-google

*Compatible with all models in the RV750, RV850, and RV850WV series.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google, Google Play, the Google Play logo, and Android are trademarks of Google LLC. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

RV750_N, RV850 & RV850WV Series

How do I download the Shark ION Robot App?
For Apple:
  1. Tap on the App Store icon.
  2. Search the Apple App Store for "Shark ION Robot."
  3. Tap on the Shark ION Robot App.
  4. Tap Install on the next page. Your installation should begin.

For Android:
  1. Tap on the Play Store icon in the Play Store.
  2. Search for "Shark Clean."
  3. Tap on the Shark ION Robot App.
  4. Tap install on the Shark App page. Your installation should begin.
How do I use the Shark Skill with Amazon Alexa?
To enable the Shark Skill for Amazon Alexa:
  1. Open the Amazon Alexa app, go to the menu and select Skills. Or, go to the Alexa Skills store on the Amazon website.
  2. Search for "Shark Skill".
  3. Select the Shark Skill to open the detail page. Then select the Enable Skill option. After enabling the skill, you can ask Alexa to control your robot using the following commands:
    "Alexa, tell Shark to start cleaning."
    "Alexa, tell Shark to pause my robot."
    "Alexa, tell Shark to send my robot to the dock."
How do I use the Shark ION Robot with the Google Assistant?
To set up your robot with the Google Assistant on an Apple device:
  1. Download, open, and sign into the Google Assistant.
  2. Click Explore and scroll down to Home Control, then click More.
  3. Scroll down to Shark and click the link.
  4. Click the Link button to link the Google Assistant to your My SharkNinja account.
  5. Sign into your My SharkNinja account.
    Tip: This is the same account you used when setting up your Shark ION Robot in the Shark ION Robot App.
  6. Click Authorize to link your My SharkNinja account to the Google Assistant.
    Tip: This allows the Google Assistant to work with your Shark ION Robot.
  7. Congratulations! Your accounts are now linked. Try "OK Google, tell Shark to start cleaning" to send a command to your robot.


To set up your robot with the Google Assistant on Android:
  1. Download, open, and sign into the Google Home app.
  2. Click the menu in the top left corner of the screen.
  3. Click on More Settings and chose Shared Devices.
  4. Click the blue plus sign in the bottom right corner of the screen to add a device.
  5. If your Shark ION Robot is connected to Wi-Fi, it will show up on this screen. Click the Shark ION Robot.
  6. Go back to the main screen and click Link to Shark.
  7. Sign into your My SharkNinja account.
    Tip: This is the same account that you used when setting up your Shark ION Robot in the Shark ION Robot App.
  8. Click Authorize to link your My SharkNinja account to the Google Assistant.
    Tip: This allows the Google Assistant to work with your Shark ION Robot.
  9. Congratulations, your accounts are now linked! Try saying, "OK Google, tell Shark to start cleaning" to send a command to your robot.
What voice commands can I use with my robot?
Here are a few voice commands you can use with your Shark ION Robot.

Amazon Alexa:
"Alexa, tell Shark to start cleaning."
"Alexa, tell Shark to pause my robot."
"Alexa, tell Shark to send my robot to the dock."

Google Assistant:
"OK Google, tell Shark to start cleaning."
"OK Google, tell Shark to pause my robot."
"OK Google, tell Shark to send my robot to the dock."
How can I control my robot with multiple mobile devices?
To control your robot on multiple devices you will need to log in to Shark ION Robot app on each device. Make sure to use the same password and user name each time.
What should I do if the robot loses Wi-Fi connectivity?
The Shark ION Robot may be losing connectivity for two reasons: the Wi-Fi signal may be weak, or the robot may have entered a zone that blocks Wi-Fi. It is normal for your robot to temporarily lose connectivity when it goes under couches or moves through parts of your house that are far from your router. Your Shark ION Robot will automatically reconnect to Wi-Fi. If for some reason, the robot does not reconnect on its own, remove the unit from the dock. Power the robot off, wait 10 seconds, power the robot back on, and place it back on the dock.

RV750 Series

How do I download the Shark ION Robot App?
Apple:
  1. Tap on the App Store icon.
  2. Search the Apple App Store for "Shark ION Robot".
  3. Tap on the Shark ION Robot App.
  4. Tap "Install" on the next page.
  5. Your installation should begin.


Android:
  1. Tap on the Play Store icon.
  2. In the Play Store, search for "Shark ION Robot".
  3. Tap on the Shark ION Robot Clean App.
  4. Tap "Install" on the Shark ION Robot App page.
  5. Your installation should begin.
How do I use the Shark Skill with Amazon Alexa?
To enable the Shark Skill for Amazon Alexa:
  1. Open the Amazon Alexa app, go to the menu, and select "Skills." Or, go to the Alexa Skills store on the Amazon website.
  2. Search for the "Shark Skill."
  3. Select the "Shark Skill" to open the detail page, then select the "Enable Skill" option.
  4. After enabling the skill, you can ask Alexa to open and use it by saying, "Open Shark Skill."
How do I use the Shark ION Robot with the Google Assistant?
"To set up your robot with the Google Assistant on an Apple device:
  1. Download, open, and sign into the Google Assistant.
  2. Click "Explore" and scroll down to "Home Control," then click "More."
  3. Scroll down to "Shark" and click the link.
  4. Click the "Link" button to link the Google Assistant to your My SharkNinja account.
  5. Sign into your My SharkNinja account.
    Tip: This is the same account you used when setting up your Shark ION Robot in the Shark ION Robot App.
  6. Click "Authorize" to link your My SharkNinja account to the Google Assistant.
    Tip: This allows the Google Assistant to work with your Shark ION Robot.
  7. Congratulations! Your accounts are now linked. Try "OK Google, tell Shark to start cleaning" to send a command to your robot.


To set up your robot with the Google Assistant on Android:
  1. Download, open and sign into the Google Home app.
  2. Click the menu in the top left corner of the screen.
  3. Click on "More Settings" and chose "Shared Devices."
  4. Click the blue plus sign in the bottom right corner of the screen to add a device.
  5. If your Shark ION Robot is connected to Wi-Fi, it will show up in this screen. Click the Shark ION Robot.
  6. Go back to the main screen and click "Link to Shark."
  7. Sign into your My SharkNinja account.
    Tip: This is the same account that you used when setting up your Shark ION Robot in the Shark ION Robot App.
  8. Click "Authorize" to link your My SharkNinja account to the Google Assistant.
    Tip: This allows the Google Assistant to work with your Shark ION Robot.
  9. Congratulations, your accounts are now linked! Try "OK Google, tell Shark to start cleaning" to send a command to your robot.
What voice commands can I use with my robot?
Here are a few voice commands you can use with your Shark ION Robot.

Amazon Alexa:
"Alexa, tell Shark to start cleaning."
"Alexa, tell Shark to pause my robot."
"Alexa, tell Shark to send my robot to the dock."

Google Assistant:
"OK Google, tell Shark to start cleaning."
"OK Google, tell Shark to pause my robot."
"OK Google, tell Shark to send my robot to the dock."