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Shark® Genius™ Steam Pocket® Mop

Model #: S5003A

The Shark® Genius™ Steam Pocket® Mop is our most advanced and easiest-to-use steam mop ever, providing the right solution for all your cleaning needs, from everyday quick cleanups to whole-room deep cleaning.

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What's included
  • Genius™ Head with Steam Blaster™
  • Double-Sided Dirt Grip™ Washable Pad
  • Triangle Scrubber Head with Steam Blaster™
  • Triangle Single-Sided Dirt Grip™ Scrubber Pad
  • Fill Flask
Shark® Genius™ Steam Pocket® Mop
Shark® Genius™ Steam Pocket® Mop
  • Details
  • Parts & Accessories
  • Videos
  • FAQs
  • Product Care
  • Troubleshooting
  • Manuals & Warranty

Details


The Shark® Genius™ Steam Pocket® Mop not only cleans your floors amazingly well, its three-setting electronic Intelligent Steam Control® lets you apply the ideal amount of steam in every situation. You’ll get extra-targeted steam power with our Steam Blaster™ technology, which provides a powerful burst of targeted steam that attacks and loosens tough, stuck-on messes, removing them quickly and effortlessly. It also features a Genius™ Mop Head with Direct Steam Channeling, Touch-Free Technology, and comes with a Double-Sided Dirt Grip™ Washable Pad, and a Triangle Scrubber Head with Dirt Grip™ Pad.
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Parts and Accessories

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Videos

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FAQs


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

What is the Shark® Genius™ Steam Pocket® Mop System advantage?
The Shark® Genius™ Steam Pocket® Mop System is our most advanced floor system ever, with next-generation features like the Genius™ mop head with Touch-Free Technology, Dirt Grip™ pads, and Steam Blaster™ technology.

The Genius™ Steam Pocket® Mop not only deep cleans your floors amazingly well, but also sanitizes* sealed hard floor surfaces without chemicals, when and where you need it. The completely redesigned Direct Steam Channeling system delivers steam directly onto stains.

*Sanitization studies were conducted under controlled test conditions. Household conditions and results may vary. With Genius™ mop head in "HI" mode only when used with steam mop. Not when using Steam Blaster™. See Owner's Guide for instructions.
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What is the story and technology behind the Genius™ mop head?
The Shark® Genius™ mop head incorporates many innovative features to make cleaning your home easier than ever before. Shark’s Touch-Free Technology means there’s no more wringing out mops or wrestling with dirty pads. Quickly attach a Dirt Grip™ pad and start mopping in seconds. When you are done, just pinch the pad release button and the used pad falls away automatically — you’ll never have to touch a dirty pad again.

You’ll get extra-targeted steam power with our Steam Blaster™ technology. Just flip the Genius™ mop head over and tilt the handle back to activate the Steam Blaster™ for a powerful burst of targeted steam. The Steam Blaster™ attacks tough, stuck-on messes, and easily loosens debris from grout lines, crevices, and corners.
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How do I find the model number of my Shark® Genius™ Steam Pocket® Mop?
The model number appears on the back of the main body, usually printed on a silver label. The model number is also on the bottom of your box, near the barcode.
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What cleaning accessories are available to use with the Shark® Genius™ Steam Pocket® Mop System?
Shark® offers a full assortment of accessories to help with your cleaning needs. Some accessories may be included with the steam mop you purchased. Accessories and replacement parts are also available for purchase at sharkaccessories.com. (Please reference your Quick Start Guide or the top of the box to see which accessories come with your system.) All accessories listed below are compatible with your Shark® Genius™ Steam Pocket® Mop.
  • Rectangular scrubber with Steam Blaster™: Perfect for scrubbing away tough stains. The Steam Blaster™ provides extra steam power to handle stuck-on messes.
  • Triangle scrubber with Steam Blaster™: Gets into corners and other hard-to-reach spaces. Steam Blaster™ offers a concentrated burst of powerful steam for tough stains.
  • Dirt Grip™ pads:
    1. 2-pad package that fits the Genius™ mop head
    2. 2-pad package that fits the triangle scrubber head with Steam Blaster™
    3. 2-pad package that fits the rectangular scrubber head
  • Pad storage bag: Comes with separate storage compartments for both new pads and used ones, so new pads always stay clean.
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Where can I purchase additional accessories or replacement parts?
You can purchase replacement parts and other accessories on sharkaccessories.com or by calling Customer Care at 1-877-581-7375.
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How do I store my steam mop?
Empty all water from the unit before storing. Remove the Dirt Grip™ pad if it has been used. Clean the pad after every use. Never store the mop with a dirty pad. It is not necessary to remove the Genius™ Mop Head during storage.
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Will the lights burn out?
The LED lights in the front panel should not burn out.
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Which accessories can be stored on board the Steam Pocket® Mop?
The filling flask can be stored onboard the steam mop for quick access.
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Product Specifications

How do I begin cleaning floors?
Plug the unit into the wall socket and wait 30 seconds for it to reach operating temperature. To select steam mode, press the steam control button once for "LO" (one blue light below the button will illuminate) twice for "MED" (two blue lights will illuminate) or three times for "HI" (three blue lights will illuminate). Glide the steam mop over the area to be cleaned, using a forward-and-back motion.
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What is the total cord length?
The cord is 22.4 feet long.
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What is the weight of the steam mop?
The steam mop weighs 6.0 lbs. (2.75 kg).
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What are the dimensions of the steam mop?
47.1 in (120 cm) x 13.8 in (35 cm) x 7 in (17.8 cm)
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What is the Shark® Genius™ Steam Pocket® Mop made of?
The Shark® Genius™ Steam Pocket® Mop is made of combination of durable ABS and PP plastics, along with some metal and rubber components.
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What is included with the Shark® Genius™ Steam Pocket® Mop System?
Parts include:
  1. Steam Pocket® Mop
  2. Genius™ Mop Head
  3. Dirt Grip™ pad(s)
  4. Fill flask
Your Shark® Genius™ Steam Pocket® Mop System also comes with a variety of cleaning accessories. Accessories will vary depending on the version you purchased. To find out what specifically your version includes, consult your Quick Start Guide or the contents list on the top panel of your box.
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What colors does the Shark® Genius™ Steam Pocket® Mop come in?
The Shark® Genius™ Steam Pocket® Mop comes in white (S6001), blue (S6002), and burgundy (S5003/S6003).
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Where is the product manufactured?
The Shark® Genius™ is manufactured by our high-quality manufacturing partners in China.
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How do I begin cleaning floors?
Plug the unit into the wall socket. The unit will be in standby mode as soon as it is plugged in. The three lights below the steam button will blink while in standby mode. To select the steam mode, press the steam button once for "LOW" (one blue light), twice for "MED" (two blue lights), or three times for "HI" (three blue lights). The blue light will stop blinking and will glow steadily when ready to use. After 30 seconds to one minute, when the unit has reached operating temperature, glide the Steam Pocket® Mop head over the area that needs to be cleaned, using a forward-and-back motion.
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How do I turn the Steam Pocket® Mop off?
To turn off your Steam Pocket® Mop, unplug the cord from the wall outlet. The unit will automatically cool and shut off.
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Pads

How often should I wash the Dirt Grip™ pads?
For optimal performance, wash Dirt Grip™ pads after every use and begin each cleaning with a freshly laundered pad. Machine-wash Dirt Grip™ pads separately with warm water, using liquid detergent. Never use bleach, powdered detergent, or fabric softeners, as they may damage or leave a coating on the pads. Dirt Grip™ pads should be line-dried or tumble-dried on a low setting.
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How do I know when the pads need to be replaced?
For best cleaning results, replace your Dirt Grip™ pads every 3-4 months following normal use. You can purchase replacement Dirt Grip™ pads and other accessories by visiting sharkaccessories.com.
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Assembly

How do I attach the accessories to my steam mop?
To attach the Genius™ mop head to the Steam Pocket® Mop, align the mop head with the steam mop body. Push the mop head and body together until you hear a click, which indicates that the two parts are securely connected. To detach the Genius™ Mop Head, press the release button and slide off.
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Product Care


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

Pads

How often should I wash the Dirt Grip™ pads?
For optimal performance, wash Dirt Grip™ pads after every use and begin each cleaning with a freshly laundered pad. Machine-wash Dirt Grip™ pads separately with warm water, using liquid detergent. Never use bleach, powdered detergent, or fabric softeners, as they may damage or leave a coating on the pads. Dirt Grip™ pads should be line-dried or tumble-dried on a low setting.
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How do I know when the pads need to be replaced?
For best cleaning results, replace your Dirt Grip™ pads every 3-4 months following normal use. You can purchase replacement Dirt Grip™ pads and other accessories by visiting sharkaccessories.com.
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Troubleshooting


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

Product Specifications

My floors are spotty/streaky after steaming.
If you use chemicals to clean your floor, pre-clean the floor with a 5% vinegar solution, then check to see if any streaking/spotting remains. If you do not use chemicals to clean your floor, check for a dripping/dirty Dirt Grip™ pad and change pads if needed. Note: Do not pour vinegar or any chemical cleaning solution into the water tank.
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My Genius™ Mop left a white spot on the floor.
If the mop was left in the same location for an extended period of time, clean the spot directly with cleaning solution recommended by your floor manufacturer, then see if the white spot remains. If so, check for a dripping/dirty Dirt Grip™ pad and change pads if needed.
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My Genius™ Mop is difficult to push.
The Genius™ Mop glides best on hard floor surfaces when steam is produced. If there is steam output, check that your Dirt Grip™ pad fits correctly on the mop head. If the pad is attached properly, ensure that your mop has been on for at least 3 minutes. If not, the pad may need more time to saturate. Leave the mop on for at least 3 minutes and check to see if it is still difficult to push.
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My Genius™ Mop scratched my floor.
Check to ensure your Dirt Grip™ has been attached correctly to the Genius™ Mop head and no plastic is touching the ground. If mopping under furniture, ensure the body does not make contact with the hard floor surface.
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My Genius™ Mop makes a clicking noise in steam mode and does not produce steam.
This means your unit is empty. Add water to the tank and fill to the marked line. Repeat when the unit runs out of water to steam.
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My Steam Blaster™ does not engage.
Check to make sure that the Genius™ Mop head has been inserted correctly into the mop body. An audible click will indicate a secure latch. Make sure the head is oriented properly and leaned back until activated.
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My Genius™ Mop Head will not open to release the Dirt Grip™ pad.
Ensure that the pad release button can be pinched and released, then ensure the mop is vertically inclined and off the ground before pinching the pad release button. If the pad does not release, ensure the mop head is secured properly, then pinch the pad release button.
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My Genius™ Mop is not generating enough steam.
If no steam is seen around the edges of the head, make sure the water tank is filled to the marked line. Check to ensure the blue light is on and flashing, then select steam mode.
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My Genius™ Mop will not turn on.
Make sure the Genius™ Mop is plugged into an electrical outlet. Check that the blue light is on and flashing, then select the steam mode. If the blue light is not on and flashing, plug into a different outlet and check for the flashing light. Select mode and check for steam output.
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The blue flashing light will not allow selection of steam mode.
If the blue light is not on and flashing, plug into a different outlet and check for the flashing light. Select the mode and check for steam output.
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My Genius™ Mop leaves too much water on the floor.
If your Genius™ Mop is on "high" mode, adjust to a lower setting and check the amount of moisture. If the Dirt Grip™ pad is still dripping, change the pad. If your Genius™ Mop is on "medium" or "low," check to see if your mop has been on for more than 10 minutes. Change the pad if dripping persists.
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Assembly

My handle is too difficult to attach.
Check to make sure the pole with the cord wrap is inserted into the mop, then ensure the "front" print is facing the water tank side. Ensure the pathway is clear of debris. Slide the pole in and listen for a click.
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My Genius™ Mop Head will not detach from the body.
Make sure the head release button can be fully pressed. If so, pull on the head while pressing the head release button after the unit has been turned off for 2-3 minutes.
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My Genius™ Mop Head will not attach to the body.
Make sure the Genius™ mop head is being attached to the Genius™ mop, then check that the head release button can be fully pressed and released. Insert the Steam Blaster™ facing the water tank side until you hear a click.
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My Dirt Grip™ Pad will not attach to the Genius™ mop head.
Ensure the pad release button can be pinched and released. Ensure the mop is vertically inclined and off the ground before pinching the pad release button. If the pad does not release, ensure the mop head is secured properly, then pinch the pad release button. Lift your mop over the Dirt Grip™ pad and rest the tabs of the doors over the pad tabs. Gently lower the mop until the tabs are in place. Close the doors by slowly dropping the mop head to one side until there is an audible click, then do the same on the other side.
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Manuals & Warranty