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Shark ION ROBOT® 720 Vacuum with Easy Scheduling Remote

Model #: RV720

The Shark ION ROBOT® is the perfect solution for everyday upkeep. With Smart Sensor Navigation and hair detangling technology, vacuuming with a Shark® has never been easier.

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What's included
  • Docking Station
  • 9-foot BotBoundary Strip
  • 2 BotBoundary Connectors
  • Scheduling Remote Control
  • Cleaning Tool
  • 2 Extra Side Brushes
  • 1 Extra Filter
Shark ION ROBOT® 720 Vacuum with Easy Scheduling Remote
Shark ION ROBOT® 720 Vacuum with Easy Scheduling Remote
Shark ION ROBOT® 720 Vacuum with Easy Scheduling Remote
Shark ION ROBOT® 720 Vacuum with Easy Scheduling Remote
Shark ION ROBOT® 720 Vacuum with Easy Scheduling Remote
Shark ION ROBOT® 720 Vacuum with Easy Scheduling Remote

Details


The market leaders in upright vacuums* have made a robot. The Shark ION ROBOT® is the perfect solution for everyday upkeep. It features:
  • A self-cleaning brushroll that captures short and long hair, dust, dander, and allergens to prevent everyday buildup in your home.
  • Smart Sensor Navigation that seamlessly navigates floors and carpets while proximity sensors assess and adapt to surrounding obstacles.
  • Dual spinning side brushes that pull in debris from edges and corners.
  • It comes with an easy-to-use remote to set a recurring cleaning schedule

  • *Based on Dollar Sales NPD POS 6/16-7/17
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Parts and Accessories

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FAQs


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

What should I do the first time I run my robot?
Please fully charge your robot before using it for the first time (about 3 hours). Once your Shark ION ROBOT® is fully charged, unplug the dock and run the robot until it runs out of charge. Then plug in the dock, charge fully, and run the robot normally.
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What do the lights on my robot mean?


Please refer to the troubleshooting guide in your Instruction Booklet for additional information.
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How often should I replace my robot's parts?
Main brushroll: Replace every 6-12 months.
Side brushes: Replace when visibly worn.
Dust bin filter: Replace every 2 months.
Front caster wheel: Replace every 12 months.
Brushroll door: Replace every 12 months.
Battery: Replace when directed by the "replace battery" light on the robot.

Caution: Turn off the power before performing any maintenance.
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Which parts of my robot need regular cleaning and maintenance?
Dust bin: Empty after each use.
Main brushroll: Check weekly.
Side brushes: Check weekly.
Dust bin filter: Clean weekly.
Front caster wheel: Remove and clean weekly.

Caution: Turn off the power before performing any maintenance.
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How do I clean my robot's cliff sensors and charging pads?
For best results, gently dust off cliff sensors and charging pads with a cloth or cleaning brush periodically as needed.
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Will my robot fall down stairs?
Your Shark ION ROBOT® was designed with Smart Sensor Navigation that prevents it from falling down stairs. The robot will sense the stairs and change direction to avoid any drops or falls.
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How long is one cleaning cycle?
A typical cleaning cycle for your Shark ION ROBOT® will last about 1 hour.
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How long does my robot take to charge?
Your Shark ION ROBOT® needs about 3 hours to fully charge.
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Filters

How do I clean the filters?
  1. With the dust bin out of the unit, clear hair from the Anti-Tangle Comb on the dust bin.
  2. Press the filter door release button to open the door and remove the filters.
  3. Tap the filters clean or use the included cleaning brush to remove dust trapped between the pleats. The filter is NOT washable.
  4. Replace the filters and the filter cover. Close the dust bin and slide it back into the Shark ION ROBOT®.
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Brushroll

How do I clean the brushroll?
  1. Push up on the tabs on the brushroll access door, then lift off the door.
  2. Remove the brushroll.
  3. Clean the brushroll with the provided hair-removal tool.
  4. To reinstall, insert the flat end first, then the protruding end, then click brushroll securely into place.
  5. Close the brushroll access door and press down until it clicks into place.
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Using the Product

How do I prep my home for cleaning?
To help your robot complete its mission, prep your floor by removing all obstacles, such as loose power cords, clothes, toys, and low-hanging drapes. Use the included BotBoundary Strips to easily block off obstacles or areas you don’t want your robot to enter. See the Tips and Tricks for Great Performance Guide for more information.
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How do I find my robot?
If your robot is stuck, it will make a beeping noise so you can find it.
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How do I send the robot back to its dock?
When you want to send your robot back home, simply press the "Dock" button on the robot or remote.
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BotBoundary Strips

What are BotBoundary Strips?
Please refer to the informational card included with the BotBoundary Strips.

The brown strips included in the box with your robot are called BotBoundary Strips and they are used to quickly and easily create ""no-go zones"" to keep your robot out of the areas you would like it to avoid. These may include:
  • Near power cords that might cause tangles
  • Hallways where you’d rather your robot not travel
  • Around furniture with low clearance that may trap your robot
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How do I use my BotBoundary Strips?
  1. Cut the BotBoundary Strip to the desired length (18" minimum) so it covers the entire perimeter of an object or spans the length of the doorway you’d rather your robot not cross.
  2. Simply lay the BotBoundary Strip flat on the floor or under an area rug. For best results, make sure your BotBoundary Strip is completely flat against the floor.
  3. With the provided connectors, you can create angles to customize the BotBoundary Strips to fit your home. When setting up your BotBoundary Strips, it is useful to either make a closed loop around an object using the included connectors or to place them between fixed objects, like door frames or the legs of a couch.
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Side Brushes

How do I clean the side brushes?
The side brushes need regular cleaning, as dirt may adhere to them and hair and fibers can easily get tangled in them.

1. Carefully unwind and remove string and hair from side brushes.
2. Gently wipe side brushes with a damp cloth. Be sure to let them air-dry completely before replacing them.
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How do I replace the side brushes?
To remove a bent or damaged side brush, pull it off its post. To install new side brush, align hole in center of brush over post on bottom of unit. Press side brush down over the post until it clicks into place.
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Product Care


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

How often should I replace my robot's parts?
Main brushroll: Replace every 6-12 months.
Side brushes: Replace when visibly worn.
Dust bin filter: Replace every 2 months.
Front caster wheel: Replace every 12 months.
Brushroll door: Replace every 12 months.
Battery: Replace when directed by the "replace battery" light on the robot.

Caution: Turn off the power before performing any maintenance.
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Which parts of my robot need regular cleaning and maintenance?
Dust bin: Empty after each use.
Main brushroll: Check weekly.
Side brushes: Check weekly.
Dust bin filter: Clean weekly.
Front caster wheel: Remove and clean weekly.

Caution: Turn off the power before performing any maintenance.
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How do I clean my robot's cliff sensors and charging pads?
For best results, gently dust off cliff sensors and charging pads with a cloth or cleaning brush periodically as needed.
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Filters

How do I clean the filters?
  1. With the dust bin out of the unit, clear hair from the Anti-Tangle Comb on the dust bin.
  2. Press the filter door release button to open the door and remove the filters.
  3. Tap the filters clean or use the included cleaning brush to remove dust trapped between the pleats. The filter is NOT washable.
  4. Replace the filters and the filter cover. Close the dust bin and slide it back into the Shark ION ROBOT®.
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Brushroll

How do I clean the brushroll?
  1. Push up on the tabs on the brushroll access door, then lift off the door.
  2. Remove the brushroll.
  3. Clean the brushroll with the provided hair-removal tool.
  4. To reinstall, insert the flat end first, then the protruding end, then click brushroll securely into place.
  5. Close the brushroll access door and press down until it clicks into place.
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Side Brushes

How do I clean the side brushes?
The side brushes need regular cleaning, as dirt may adhere to them and hair and fibers can easily get tangled in them.

1. Carefully unwind and remove string and hair from side brushes.
2. Gently wipe side brushes with a damp cloth. Be sure to let them air-dry completely before replacing them.
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How do I replace the side brushes?
To remove a bent or damaged side brush, pull it off its post. To install new side brush, align hole in center of brush over post on bottom of unit. Press side brush down over the post until it clicks into place.
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Troubleshooting


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

Why is my robot wiggling?
Your robot is in the final stages of its docking routine and is making sure it aligns with the charging pads on the dock.
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Why won't the robot clean my area rug?
The robot may struggle with some high pile carpets. If your robot continues to have issues with the area, try to use the included BotBoundary Strips to block off the area. You may purchase additional BotBoundary Strips from sharkaccessories.com.
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