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Shark Navigator® Upright Vacuum

Model #: NV22L

This powerful and lightweight upright vacuum comes with Premium Pet Tools.

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What's included
  • Premium Pet Power Brush
  • Dusting Brush
  • 5.5" Crevice
  • 24" Crevice Tool
  • Accessory Bag
Shark Navigator® Upright Vacuum
Shark Navigator® Upright Vacuum
Shark Navigator® Upright Vacuum

Details


The powerful Shark Navigator® Upright Vacuum is equipped with a large-capacity dust cup for extended cleaning without interruption. It also features brushroll shutoff for deep carpet and gentle bare-floor cleaning. The included Premium Pet Power Brush picks up hair and debris, and deep cleans dander from all surfaces.
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Parts and Accessories

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FAQs


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

What are lifetime belts and filters?
These parts last the life of the product and are covered under normal use throughout the 5-year warranty.

Lifetime belt: The Navigator’s intelligent electronic system will shut off the power nozzle motor to avoid belt wear if the brushroll is blocked by a large object, such as a sock or carpet edge. Simply turn off the power, remove the obstruction, then return to vacuuming – with no belt maintenance or replacement costs to worry about.

Lifetime filters: Your Navigator’s filter system will last the life of your vacuum, with minimal maintenance and no replacement filter costs required. Wash and air-dry the pre-motor foam filters every 6 months for best performance, and use the included set of extra filters to continue vacuuming while the other set dries. Your filters will discolor over time without losing their effectiveness.
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How often do I have to clean the dust cup, cyclonic chamber, and filters to optimize performance?
Dust cup: Empty when the dirt reaches the "max fill" line.
Cyclonic chamber: Under normal usage, empty every 6 months.
Foam filters: Under normal usage, rinse and air-dry (for 24 hours) every 6 months.
Felt filter: Under normal usage, rinse and air-dry (for 24 hours) every 12 months.
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Product Specifications

What are the dimensions of the Shark Navigator® vacuum?
43.7” x 14” x 11.9”
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What is included in the Extended Reach Cleaning Kit?
The Extended Reach Cleaning Kit consists of a 10-foot super stretch hose that extends the on-board hose to a total of 22 feet, an extra wand attachment to double your reach from the end of the hose, and a low-reach bare floor brush.
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What is included in the BACKSAVER Cleaning Kit?
The BACKSAVER Kit includes a back-saving bendable wand, a telescopic metal wand, and a carpet/floor brush so you never have to bend down to clean.
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Dust Cup

What is maximum dust cup capacity?
2.4 dry quarts is the dust cup capacity.
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Product Care


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

How often do I have to clean the dust cup, cyclonic chamber, and filters to optimize performance?
Dust cup: Empty when the dirt reaches the "max fill" line.
Cyclonic chamber: Under normal usage, empty every 6 months.
Foam filters: Under normal usage, rinse and air-dry (for 24 hours) every 6 months.
Felt filter: Under normal usage, rinse and air-dry (for 24 hours) every 12 months.
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Troubleshooting


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

How do I reset the motor thermostat?
To reset the motor thermostat: 1. Move the power button to the “O – Off” position.
2. Unplug the vacuum.
3. Check for clogged hose or filter; unclog hose and replace filter. Refer to "Checking for Blockages."
4. Wait 45 minutes for the vacuum to cool; then plug in the vacuum.
5. Turn the power switch to the “I – On” position to start the vacuum.
Note: If the vacuum still does not start, contact Customer Care at 1-877-581-7375.
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Product Specifications

How do I check for blockages?
Dust cup air duct:
1. Stand the vacuum upright.
2. Remove the dust cup assembly and empty the dust cup, if necessary.
3. Disconnect the super stretch hose.
4. Check the air duct behind the dust cup for clogs; clear before replacing the dust cup assembly.

Intake opening behind the brushroll:
1. Lay the vacuum flat to expose brushroll.
2. Check the opening behind the brushroll for clogs.
3. Clear the opening.
4. Clear the brushroll; use scissors to carefully cut away threads, hair, or other debris that might be trapped in the bristles.

Floor power nozzle hose connector:
1. Lay vacuum flat.
2. Remove nozzle hose and check for clogs.
3. Push the hose connector back onto the floor power nozzle.

Hose:
1. Stand vacuum upright.
2. Remove hose from both the unit and cleaning wand end.
3. Inspect both ends and the length of the hose for clogs.
4. Return the hose to the unit.
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My vacuum is not picking up dirt.
Possible solutions:
1. Check and clean the dust cup.
2. Check and clean the foam filters.
3. If the dust cup and filter don’t require cleaning, check for blockages. See "Checking for Blockages."
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My vacuum pushes scatter rugs (lightweight, movable rugs) on "power switch position II – brushroll on."
Possible solutions:
1. Move power switch setting to "position I – suction only" to disengage the brushroll.
2. Open the suction release.
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My vacuum will not turn on.
Possible solutions:
1. Check to make sure the vacuum is plugged in properly.
2. Check circuit breaker/fuse.
3. Check on/off switch.
If the vacuum still does not run, see "Resetting the Motor Thermostat."
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My vacuum turns off on its own.
The motor thermostat needs to be reset; see "Resetting the Motor Thermostat."
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Brushroll

My brushroll does not turn on.
Possible solutions:
1. Make sure the nozzle is flat against the floor and the handle is tilted back.
2. Select power switch position “II – brushroll on.”
3. If the red light is illuminated on the floor power nozzle, see "Checking for Blockages."
4. Remove any excess hair that has wrapped around the brushroll. Carefully cut anything wound around the rotating brush with scissors. Avoid damaging or cutting the bristles.
5. Check that the nozzle release button is locked in place, making the electrical connection complete.

Note: In canister mode, the brushroll will not turn on.
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