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Shark® Rocket® TruePet® Ultra-Light Vacuum

Model #: HV322

This ultra-lightweight upright vacuum with LED lights easily converts to a handheld vacuum for versatile floor-to-ceiling cleaning. It comes with a Pet Multi-Tool and Hard Floor Hero attachment.

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What's included
  • Hard Floor Hero Attachment
  • Pet Multi-Tool
  • Duster Crevice Tool
  • Multi-Angle Dusting Brush
  • Wall Mount Storage Hook
Shark® Rocket® TruePet® Ultra-Light Vacuum
Shark® Rocket® TruePet® Ultra-Light Vacuum
Shark® Rocket® TruePet® Ultra-Light Vacuum

Details


At under 9 lbs., the Shark® Rocket® TruePet® Ultra-Light Vacuum easily converts to a handheld vacuum for versatile floor-to-ceiling cleaning. It's equipped with powerful LED lights on the handheld vacuum and nozzle and has 2X the dust cup capacity of the original Rocket®. Featuring advanced swivel steering, it allows for excellent control while maneuvering around furniture. It comes with the Pet Multi-Tool, for capturing embedded pet hair on all surfaces and the Hard Floor Hero to pick up surface litter and stuck-on debris.
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Parts and Accessories

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FAQs


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

What other accessories are available for use with my vacuum?
There are a variety of cleaning accessories available. Whether you are looking for accessories to help you dust, clean pet hair, access hard-to-reach areas, clean hard floor surfaces or for specialized cleaning, there is an option for you. To see the full assortment, go to sharkaccessories.com.

We have dusting brushes in a variety of sizes and shapes. Our multi-angle dusting brush pivots to clean at any angle, and our multi-tool converts from a dusting brush to an upholstery tool. We have pet hair cleaning tools like our powerful motorized hand tool, which grabs pet hair, allergens, dust and other debris from deep inside upholstery and pillows. We offer crevice tools in a variety of lengths, along with our Dust-Away hard floor attachment, which comes with a washable microfiber pad. Our appliance wand cleans under and behind hard-to-move appliances and furniture. Lastly, we have specialized tools, like our popular Home & Car Detailing Kit, which lets you clean computer keyboards, car vents, and other tiny spaces.
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How do I find the model number of my vacuum?
The model number is displayed on the product's rating label, which can be found on the handheld portion, below the handle.
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What cleaning accessories are available to use with my vacuum?
Depending on the version you purchased, these accessories will vary slightly. To find out what specifically your version contains, consult the contents list on the inside panel of your box. Additional accessories and replacement parts are available at sharkaccessories.com.
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Where can I purchase additional accessories or replacement parts?
You can purchase replacement parts and other accessories on sharkaccessories.com or through Customer Care at 1-877-581-7375.
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Will the lights burn out?
The LED lights in the nozzle and hand vac should not burn out.
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Product Specifications

What is the total cord length?
Depending on the version you purchased, the cord length ranges from 27-30 feet. Here is the cord length for the different model numbers:
HV300: 27 feet
HV300W: 30 feet
HV301: 30 feet
HV302: 30 feet
HV302Q: 30 feet
HV310: 27 feet
HV320: 30 feet
HV320W: 30 feet
HV321: 30 feet
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What is the weight of the vacuum?
The vacuum weighs about 8 lbs. without the cord or accessories.
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What are the dimensions of the vacuum?
47.5" high x 10.25" wide x 13" deep
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What color does the vacuum come in?
The vacuum comes in lavender and burgundy.
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Where is the product manufactured?
The Shark® Rocket® is manufactured by our high-quality vacuum manufacturing partners in China.
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What is included with my vacuum?
All versions come with the following:

Handheld portion (or hand vac)
Motorized floor brush
Extension wand
Wall mount
Dusting brush: Cleans debris and dust on all surfaces
Pet hair tool: Removes pet hair and dust from curtains, upholstery, and stairs
Crevice tool: 12" of extended reach for hard-to-reach spaces

Depending on the model you purchased, additional accessories may vary. Accessories are available for purchase at sharkaccessories.com.
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Filters

How often should I wash the filters?
We recommend washing filters every month. To wash, remove the filter lid, then remove the foam and felt filters underneath. Rinse both with tap water until the water runs clean, then air-dry completely and insert back into your vacuum. You can also tap loose dirt off filters between washes as needed. Your foam filters may appear dirty after first use – this is normal. These filters will discolor over time – this is also normal. Extra filters are available on sharkaccessories.com if you want to purchase a spare set.
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Dust Cup

How do I empty the dust cup?
The dust cup should be emptied each time you vacuum, when the dust cup appears full, and, for optimal performance, when it reaches the "max fill" line. There are two easy ways to empty the dust cup.

1. Make sure the unit is unplugged, then remove the dust cup by squeezing the "dust cup release" latches on either side of the dust cup base, pulling it straight out. Place the rest of the vacuum on the floor. Hold the dust cup over the trash and press the bottom door release button on the front to empty. To reattach, insert the dust cup straight back into the hand vac.

2. Separate the hand vac from the rest of the vacuum by pressing the wand release button. Next, hold the dust cup over the trash and press the bottom door release button on the front. Tap gently to empty contents or wipe clean with a soft cloth. Press the door shut again until it clicks.
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Product Care


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

Filters

How often should I wash the filters?
We recommend washing filters every month. To wash, remove the filter lid, then remove the foam and felt filters underneath. Rinse both with tap water until the water runs clean, then air-dry completely and insert back into your vacuum. You can also tap loose dirt off filters between washes as needed. Your foam filters may appear dirty after first use – this is normal. These filters will discolor over time – this is also normal. Extra filters are available on sharkaccessories.com if you want to purchase a spare set.
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Dust Cup

How do I empty the dust cup?
The dust cup should be emptied each time you vacuum, when the dust cup appears full, and, for optimal performance, when it reaches the "max fill" line. There are two easy ways to empty the dust cup.

1. Make sure the unit is unplugged, then remove the dust cup by squeezing the "dust cup release" latches on either side of the dust cup base, pulling it straight out. Place the rest of the vacuum on the floor. Hold the dust cup over the trash and press the bottom door release button on the front to empty. To reattach, insert the dust cup straight back into the hand vac.

2. Separate the hand vac from the rest of the vacuum by pressing the wand release button. Next, hold the dust cup over the trash and press the bottom door release button on the front. Tap gently to empty contents or wipe clean with a soft cloth. Press the door shut again until it clicks.
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Troubleshooting


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

Product Specifications

What should I do if the I notice a change of suction?
If you detect a change of suction in your vacuum, first check to make sure your filters are clean. Start by opening the dust cup and locating the screen or mesh filter inside. Ensure that all dirt, debris, and hair is removed from the screen. Next, remove the filters and knock all dirt and dust loose. You may want to do this outside. Replace filters and close the dust cup. Test the vacuum's suction against your hand.

If the filters are clean but suction continues to fail, you have a clog between the wand and floor brush. Remove and inspect the wand to make sure there are no obstructions. Check the floor nozzle to ensure there are no blockages in the air path or excess hair/fibers wrapped around the brushroll. Lastly, check all dust cup intake openings to make sure they're clear. Once you remove any obstructions, you should be ready to start cleaning again.
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What should I do if the vacuum shuts off on its own?
This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean the filters.
4. Check for blockages in tube, accessories, and inlet openings.
5. Allow the unit to cool for a minimum of 30 minutes.
6. Plug in the vacuum.
7. Restart the unit by turning the power on.
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Brushroll

What should I do if the brushroll stops spinning?
If the brushroll indicator light on the floor nozzle turns red, the brushroll has stopped spinning. Immediately turn off and unplug the vacuum. Disconnect the nozzle and remove the blockage before reconnecting and turning the vacuum back on. If the brushroll indicator light is green, the blockage has been successfully cleared. If the light is still red, please contact Customer Care at 1-877-581-7375 for further assistance.
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