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Shark® Press & Refresh® Garment Care System

Model #: GS500

Freshen and press garments right on the hanger quickly and effortlessly, replacing your iron for quick and easy touch ups, and reducing trips to the cleaners, so your garments are there when you want them.

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Shark® Press & Refresh® Garment Care System
Shark® Press & Refresh® Garment Care System
Shark® Press & Refresh® Garment Care System

Details


The Shark® Press & Refresh® Garment Care System is a revolutionary new way to bring your fabrics back to life, reducing the number of trips to the dry cleaners and refreshing all the fabrics in your home.

Shark® Professional Steam deeply penetrates fibers to relax wrinkles, remove odors, and renew fibers. Kills 99.9% of common household germs and bacteria.

The Exclusive Heated Wrinkle Eraser® replicates the soleplate of an iron to dry fibers to prevent re-wrinkling while leaving a pressed finish.

The vertical press pad creates a vertical ironing board on any door in your home making it easy for quick touch ups when you need them without the hassle of setting up a traditional ironing board.

The Garment Care System also comes with an array of frame attachments, bonnets, and Velcro® clips to provide the best results for all your fabric needs.
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Parts and Accessories

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FAQs


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

Why is the Press & Refresh® Garment Care System better than traditional garment steamers?
The Press & Refresh® is more than a garment steamer. The heated Wrinkle Eraser® combines the power of steam with the results of an iron. No other garment steamer offers the ability to steam and press at the same time. Unlike traditional garment steamers, the Press & Refresh® is truly portable, with an extra-long 15-foot power cord.

The Press & Refresh® wouldn't be a complete garment care system without specially designed accessories for all your garment care needs. The vertical press pad creates a vertical ironing board without the hassle of setting up a traditional ironing board. Clothing hangs naturally from the vertical press pad, making it easy and fast to Press & Refresh®. Designed to fit on any door, it's virtually invisible when the door is closed, allowing you to leave the vertical press pad set up at all times for quick touch ups. The Press & Refresh® Garment Care System also comes with an array of frame attachments, bonnets, Velcro clips, and accessory bag to provide the best results for all your fabric needs.
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Can the Wrinkle Eraser® burn my garment?
The Wrinkle Eraser® heats to the lower setting of an iron. Never leave the Wrinkle Eraser® stationed in one place on a fabric. Move the steamer continuously for best results.

If pressing a delicate fabric, use the upholstery/delicate fabric frame and delicate steam bonnet for extra protection from high heat.

Note: We do not recommend using the Press & Refresh® on leather, suede, or other leather-like fabrics.
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Can pressing on the vertical press pad cause damage to my door?
No, the vertical press pad is designed with eight heat protection panels on the backside of the pad. These panels protect your door from heat and moisture.
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Where can I purchase new steam bonnets/accessories?
You can purchase bonnets and other accessories on sharkaccessories.com.
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How often should I wash the bonnets?
Hand wash the steam bonnets when desired. The small steam bonnet frame removes impurities from your water and over time may become slightly discolored.

Hand wash the bonnets in cold water with a mild detergent and let air-dry completely before using again. Do not dry in the clothes dryer.
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Product Specifications

Can I use the Press & Refresh® on sequins, jewels, and other embellishments?
Yes. The Press & Refresh® removes wrinkles and deodorizes even the most delicate fabrics. Attach the upholstery/delicate fabric frame and delicate steam bonnet. For extremely embellished garments, turn the garment inside out before steaming.

Note: We do not recommend using the Press & Refresh® on leather, suede, or other leather-like fabrics.
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What are the clips for?
The Velcro; clips were designed to work with the vertical press pad to make pressing easy. These easily detachable clips can be used to hold lightweight garments directly to the vertical press pad. They position and hold garments in place for quick steaming with better results.
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Can I use the Press & Refresh® on my upholstery?
Yes, the Press & Refresh® can be used to deodorize, sanitize, and refresh upholstered items, including sofas, baby bedding, mattresses, car seats, drapes, and more. Attach the upholstery/delicate fabric frame and upholstery steam bonnet in a horizontal or vertical position. Move the steamer up and down.

Note: Move the steamer in a continuous motion; do not leave the steamer idle on upholstery.

Note: We do not recommend using the Press & Refresh® on leather, suede, or other leather-like fabrics.
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How long does it take for the Press & Refresh® to heat up/cool down?
The Press & Refresh® is ready to use in 60 seconds.

When you are finished using the Press & Refresh®, turn the unit off and unplug from the outlet. Let the steamer cool for 30 minutes.
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How can I produce steam?
Hold the steam trigger for continuous steam. When you let go of the steam trigger, steam will stop emitting.
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Can I turn the Wrinkle Eraser® off?
No, the Wrinkle Eraser® is on as long as the unit is turned on. It is not controlled by the steam trigger. The Wrinkle Eraser® is hot once the unit is turned on and for 30 minutes after the unit has been turned off.

If you are pressing delicate fabric and the Wrinkle Eraser® is not necessary, use the upholstery/delicate fabric frame and delicate or upholstery steam bonnet for extra protection from high heat.
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What temperature does the Wrinkle Eraser® heat up to?
The Wrinkle Eraser® heats to 212°F in 60 seconds and 320°F after 2 minutes.
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What is the cord length?
The cord is 15 feet long.
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How much does the unit weigh?
3.3 lbs. with a full tank of water.
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What are the dimensions of the vertical press pad?
23.5" wide x 47" long. The vertical press pad is 100% polyester microfiber.
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What are the dimensions of the unit?
11.5" x 5.5" x 5.5"
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What are each of the accessories included in the Press & Refresh®?
  • 2 small steam bonnet frames: Our specially designed multi-layered honeycomb system provides even distribution of steam, filters impurities from the water, and protects fabrics from water spots.
  • Bristle brush frame: Improves steam penetration of heavy fabrics.
  • Lint brush frame: Removes lint and pet hair while eliminating wrinkles and refreshing fabrics.
  • Upholstery/delicate fabric frame: Designed to be used with the upholstery or delicate steam bonnet for extra protection of delicate fabrics.
  • Delicate steam bonnet: Provides extra protection of delicate fabrics. The bonnet allows powerful steam to pass through fibers while protecting fabrics when the heated Wrinkle Eraser® is not necessary. Use the delicate steam bonnet on silk, sequins, embellishments, and more.
  • Upholstery steam bonnet: Unique shaggy material works like fingers to pick up dust and debris. The bonnet creates a large pocket of hot steam for better results, fast. Use to refresh and sanitize bedding, upholstery, car seats, curtains, and more.
  • Vertical press pad: Creates a vertical ironing board without the hassle of setting up a traditional ironing board. Clothing hangs naturally from the vertical press pad, making it quick and easy to Press & Refresh®. Designed to fit on any door, it's virtually invisible when the door is shut, allowing you to leave the pad set up at all times for quick touch ups.
  • 3 Velcro; detachable clips: Can be used to hold lightweight garments directly to the vertical press pad and to position and hold garments in place for quick steaming with better results.
  • Accessory bag: Holds your Press & Refresh® and accessories on the doorknob next to your vertical press pad. The accessory bag is created with a terrycloth shield for optimal heat protection when the Wrinkle Eraser® is hot.*


  • *Some models may vary.

    Note: We do not recommend using the Press & Refresh® on leather, suede, or other leather-like fabrics.
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Can I use the Press & Refresh® without the small steam bonnet?
The small steam bonnet provides even distribution of steam, filters impurities from the water, and protects fabrics from water spots. It should be attached to the steam nozzle during usage in combination with any of the frame attachments and large bonnets.
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Can I use the Press & Refresh® without an attachment frame (i.e. bristle brush frame, lint brush frame, upholstery/delicate fabric frame)?
We do not recommend using the Press & Refresh® without a frame attached. Each frame is specially designed to enhance the performance and create the best results for various fabric types.
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What are the ingredients in the linen water?
It is a water based fragrance with all-natural lavender additives. It does not contain any alcohol or other preservatives.
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Will the linen water leave any type of residue on my fabrics?
No. Because the Shark® Fresh Linen scent is 100% natural, it can be used on any fabric without leaving residue or causing damage.

Note: We do not recommend using the scent on leather, suede, or other leather-like fabrics.
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How do I use the stain remover?
The Shark® stain remover should be used as a pre-wash treatment.

1. Blot the excess stain from the garment.
2. Apply a small amount of stain remover to the stain and wash the garment as directed on the care label.

Note: We do not recommend using the Shark® Stain Stick on fabrics that are not machine washable.
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How do I use the scent included with my product?
1. Apply 1-3 mists directly to the fabric.
2. You can apply the scent before steaming the fabric or after you are finished steaming.

Note: We do not recommend using the scent on leather, suede, or other leather-like fabrics.
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Pads

How do I wash the vertical press pad?
1. Remove the 8 heat protection panels from the back of the pad and remove the garment hook and support rods.
2. Machine wash in warm water with liquid detergent and lay flat to dry.

Note: Do not use bleach or fabric softener.
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Assembly

How do I attach/remove a frame?
Small steam bonnet frame:
This must be attached at all times during usage.

1. The Press & Refresh® comes assembled with the small steam bonnet attached to the steam nozzle.
2. To remove the frame, gently pull on either side of the frame and lift off the nozzle.
3. To re-attach the frame, gently snap the frame over the steam nozzle and press to lock into place. 4. Make sure the small steam bonnet frame is attached securely before using.

Attaching/removing frames:

1. Choose your desired frame.
2. Using both hands, hold the frame on either side. Attach the top of the frame to the unit above the Wrinkle Eraser®, fitting it into the notch.
3. Secure the pointed end of the frame around the bottom of the unit and snap into place. The seam of the frame must line up against the seam of the unit for proper use.
4. To remove the frame, gently lift the frame off using the steam guard around the bottom of the frame.

Upholstery/delicate fabric frame and upholstery steam bonnet or delicate steam bonnet:

1. Follow the directions above for attaching the upholstery/delicate frame to the unit.
2. Stretch either side of the bonnet over the top of the frame and secure the bottom of the bonnet to the frame.
3. To remove the frame, gently lift the frame off using the steam guard around the bottom of the frame.
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How do I attach the vertical press pad to the door?
1. Insert the garment hook into the opening at the top of the vertical press pad. Secure the support rod into the garment hook on either side of the pad, making sure they are inserted firmly. Note: The support rods come assembled in the vertical press pad.
2. Attach the vertical press pad to any door. With the door open, loop the straps at the top of the pad around the corner of the door and repeat on the opposite side. Gently tug on the pad to secure it and shut the door completely to ensure the pad is stable for pressing.
3. Adjust straps to the most comfortable height by lifting the buckle on the straps and gently pulling the strap through the buckle until it reaches the desired length.
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Water Tank

Can cleaning solutions be added to the water?
Only water should be added to the Press & Refresh®. No other substances should be added to the water. Additives can build up on the boiler, decreasing the life of the Press & Refresh®.

Most of the additive will be distilled out of the water. The remaining additive could end up in the steam vapor and, depending upon the additive, be dangerous to inhale while using the Press & Refresh®.
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Is tap water safe to use?
Tap water is OK to use in the Press & Refresh®. Distilled water is better for the longest boiler life.

Note: If you live in an area with hard water, we recommend using distilled water to prolong the life of your product.
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How long will one tank of water last before needing to be refilled?
The full capacity is 200 mL. You can Press & Refresh® 5 complete garments or for 8 continuous minutes (holding the steam trigger constantly).
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Do I put the Shark® Fresh Linen scent in the water tank?
No. The Shark® Fresh Linen scent is designed to be applied directly to fabric. Even this fragrance should never be added to the water tank of your Press & Refresh®. Apply 1-3 mists of the Fresh Linen scent to any garment or fabric for a clean, straight-from-the-laundry experience.
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How do I fill the Press & Refresh®?
1. Always unplug the Press & Refresh® before filling the water tank.
2. Open the water cap and hold the garment steamer horizontally with the Wrinkle Eraser® parallel to the floor.
3. Using the filling flask provided fill the water tank to the "max fill" line. Be careful not to overfill.
4. Push the cap back into place, making sure it closes firmly.
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How do I know if the water tank is empty?
1. Check the water level in the tank. Make sure the tank is at least halfway full, or fill to the "max fill" line for best results.
2. The product will stop producing steam when the water tank is empty.
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Product Care


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

General Information

How often should I wash the bonnets?
Hand wash the steam bonnets when desired. The small steam bonnet frame removes impurities from your water and over time may become slightly discolored.

Hand wash the bonnets in cold water with a mild detergent and let air-dry completely before using again. Do not dry in the clothes dryer.
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Pads

How do I wash the vertical press pad?
1. Remove the 8 heat protection panels from the back of the pad and remove the garment hook and support rods.
2. Machine wash in warm water with liquid detergent and lay flat to dry.

Note: Do not use bleach or fabric softener.
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Water Tank

Can cleaning solutions be added to the water?
Only water should be added to the Press & Refresh®. No other substances should be added to the water. Additives can build up on the boiler, decreasing the life of the Press & Refresh®.

Most of the additive will be distilled out of the water. The remaining additive could end up in the steam vapor and, depending upon the additive, be dangerous to inhale while using the Press & Refresh®.
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Troubleshooting


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

Product Specifications

The Press & Refresh® does not turn on.
1. The on/off switch should illuminate blue if the unit is powered on. If you are having problems with the unit not steaming, please refer to "My Press & Refresh® is not producing steam."
2. Make sure that the Press & Refresh® is plugged into 120 VAC electrical outlet only.
3. Check your home's circuit breaker or fuse box for any blown fuses or tripped breakers.

If the unit still is not turning on, please call the Customer Care line at 1-877-581-7375.
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My Press & Refresh® is not producing steam.
1. Make sure there is water in the water tank. The water tank should be at least halfway full for best steam results.
2. Check to make sure the unit is plugged into a 120 VAC wall outlet and the on/off switch is illuminated blue.
3. Once the Press & Refresh® is plugged in, let it heat for one minute, then press and hold the steam trigger to produce steam.

If steam is still not being released, contact the Customer Care line at 1-877-581-7375.
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The nozzle leaves water drops on my garment.
1. Make sure the small steam bonnet is attached to the steam nozzle. The small steam bonnet should be attached at all times when the product is in use.
2. Let the Press & Refresh® cool for 30 minutes and check to see if the small steam bonnet is wet. If so, remove the small bonnet and replace with a new small bonnet. Let the wet steam bonnet dry before using again.
3. After extended use, condensation can develop on the frame attached to the Press & Refresh®, leaving water spots. Wipe condensation from the frame using a rag.
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What should I do if I spill the fragrance?
Wipe the fragrance up immediately with a rag. The scent is a 100% natural water-based formula, but if left untreated, it will cause damage to your floor.
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