Product support & information
Shark ION™ Robot Cleaning System
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Find My Model Number
1. Check your box
On the bottom of your box, you should see the model number near the bar code.
2. Check your unit
The main body of the vacuum (back of the unit) should have a rating label that features your model number.
3. Check your manual
Your product's model number is listed on the front cover of your instruction booklet.
Date code is engraved on the metal prong of the power plug.
NOTE: Power off unit before unplugging from outlet.