Product support & information
Product series
Shark ION™ F80 MultiFLEX® Cordless Stick Vacuum (IF280 Series)
Shark® IONFlex™ 2X DuoClean® Cordless Stick Vacuum (IF285 & UF280)
Model #s
IF281,
IF281C,
IF282,
IF285,
UF280
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Product setup & how to use
How do I attach accessories to the vacuum?
There are two ways to clean with the accessories. Either separate the handheld portion from the rest of the vacuum by pressing the “Wand Release” button or keep the wand connected to the handheld and remove the floor nozzle by stepping on the foot pedal release.
Choose the desired cleaning accessory and slide it onto the end of the handheld vacuum or the end of the wand. Note that the accessories do not need to be pushed all the way onto the vacuum to be secure. Only the Deep-Cleaning Motorized Pet Tool clicks into place. Also note that the wand can bend for more flexible reach by using the MultiFLEX® feature.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How do I turn the vacuum off?
To turn the vacuum off, press the power button.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How do I begin cleaning floors?
The Shark ION™ F80 Cordless/IONFlex™ 2X vacuum has two floor settings for cleaning: a bare-floor/area rug setting and a high-pile carpet setting. Note that the headlights will illuminate any time the power is on and the brushrolls are spinning.
It also has two power settings: “ION Power” and “ION Boost.” Use “ION Power” for your everyday cleaning and switch to “ION Boost” if you need a one-minute boost of increased suction power for small messes and heavy traffic areas.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How do I use MultiFLEX® technology?
Locate the button on the backside of the wand. For easier under furniture cleaning, use the “Press to Unlock” button to bend the wand. Turn the power on and start vacuuming. For storage, turn the vacuum off and then use the “Press to Unlock” button to gently fold the handheld vacuum forward toward the floor nozzle. Use the handle to carry the vacuum to its storage location.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 What is the handle near the top of the wand for?
This handle can be used to assist in taking the vacuum in and out of MultiFLEX® storage mode. To go into storage mode, hold the handle with one hand while folding the handheld vacuum forward with the other toward the nozzle.
The handle can also be used to carry the vacuum while in MultiFLEX® storage mode.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How do I remove the handheld vacuum to clean “above floors?”
Press the “Wand Release” button at the top of the wand and pull the handheld vacuum off, separating it from the rest of the vacuum. Attach desired accessory and begin cleaning.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How do I remove the handheld vacuum with extension wand to clean “above floors?”
Step on the “Wand Release” foot pedal on the floor nozzle and pull the wand off. Attach desired accessory to the end of the wand and begin cleaning.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 What do I do if my vacuum’s airflow is restricted?
- Turn off the power and remove battery.
- Check for blockages along the airflow path.
- Check accessories and clear blockages if necessary.
- Empty the dust cup and clean the filters.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How do I check for blockages?
- Remove the wand and inspect all handheld vacuum openings to make sure there are no obstructions.
- Remove the floor nozzle from the wand and check for blockages
- Inspect the inside of the wand and clear any blockages
- Open the brushroll garage and check that there are no blockages in the air path and no excess hair or fibers around the brushrolls.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 What do I do if my vacuum turns off on its own?
It is possible that the vacuum has overheated. It is equipped with a motor protective thermostat. To reset it, turn the power off and remove the battery. Check for clogs or dirty filters. Clear any clogs and wash filters as is necessary (refer to Instruction Booklet). Wait a minimum of 45 minutes for the vacuum to cool. Then reinsert battery and turn the power on.
If the vacuum still does not start, please contact Customer Care at
1-877-581-7375.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 Find My Model Number
1. Check your box
On the bottom of your box, you should see the model number near the bar code.
2. Check your unit
The main body of the vacuum (back of the unit) should have a rating label that features your model number.
3. Check your manual
Your product's model number is listed on the front cover of your instruction booklet.
Date code is engraved on the metal prong of the power plug.
NOTE: Power off unit before unplugging from outlet.
