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Product support & information

Product series

Shark® IONFlex 2X DuoClean® Cordless Stick Vacuum (IF200 & IF250 Series)

Shark® IONFlex DuoClean® Cordless Vacuum

Model #s

IF252, IC205, IC205CCO, IF200, IF200C, IF200W, IF201, IF202, IF203Q, IF205, IF251, IF251C

Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
Shark® IONFlex™ 2X DuoClean® Cordless Ultra-Light Vacuum
How do I insert/remove my battery?
To insert, slide the battery into the slot on the back of the handheld vacuum. To remove, pinch the release tab and slide the battery out of the handheld vacuum.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I assemble my vacuum?
  • Insert the wand into the floor nozzle.
  • Insert the handle into the wand.
  • Place the pod onto the wand and slide down to connect.
  • Connect the hose into the back of the pod, until it clicks into place.


For proper operation, ensure all parts are firmly clicked into place.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I use the different cleaning modes?
This Shark® vacuum has two floor settings for cleaning and two power settings.

To clean bare floors, small area rugs, or with accessories:
  • Press the power button on the handle to turn on the suction.
  • Ensure the hard floor icon is lit in the top left hand corner of the hand vac controls.
  • Engage the floor nozzle to begin cleaning your hard floors or area rugs.
  • Use the Handle Release button at the top of the wand (above the MultiFLEX joint) to detach the hand vac from the rest of the vacuum.
  • Attach a desired accessory, or begin cleaning above floors.


To clean carpets:
  • Press the power button on the handle to turn on the suction.
  • Ensure the carpet icon is lit in the top left hand corner of the hand vac controls.
  • Engage the floor nozzle to begin cleaning your carpets.


The two power settings include ION Power and ION Boost. Use “ION Power” for your everyday cleaning and switch to “ION Boost” if you need a 1-minute boost of increased suction power for small messes and heavy traffic areas.
How do I use the different cleaning modes?
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I clean above floors with or without accessories?
Press the Handle Release button on the front of the handle. Gently pull up on the handle to remove it from the wand.
For more cleaning reach, leave the handle on the wand, and detach the wand from the floor nozzle. Press the Wand Release button on the bottom of the wand, then gently pull up on the handle to remove the wand.
Attach an accessory to the handle or the wand and begin cleaning.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How and when do I adjust the suction?
The settings on the surface selector switch on the handle adjusts suction power.

  • For low-pile carpets, use the carpet setting. This is the default carpet setting and provides high suction power.
  • For reduced suction on carpets, use the hard floor setting. This setting is ideal for high-pile and thick carpets, area rugs, and specialty carpets.
  • Select ION BOOST for maximum suction power when using accessories or cleaning bare floors.
How and when do I adjust the suction?
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
What is MultiFLEX® technology and how do I use it?
MultiFLEX® technology allows the wand to bend, providing two main benefits. The bent wand allows for easy cleaning under furniture and allows the vacuum to fold over for freestanding, compact storage.

To use MultiFLEX® technology:
  • Locate the button on the backside of the wand. For easier under furniture cleaning, use the Press to Unlock button to bend the wand.
  • Turn the power on and start vacuuming.
  • For storage, turn the vacuum off and then use the Press to Unlock button to gently fold the handheld vacuum forward toward the floor nozzle. Use the handle to carry the vacuum to its storage location.
What is MultiFLEX® technology and how do I use it?
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I store my vacuum?
MultiFLEX® technology allows you to store this vacuum in a compact, upright position.

  • Hold down the Press to Unlock button and gently fold the handheld vacuum forward toward the floor nozzle.
  • Use the handle to carry the vacuum to its storage location.
  • Another option is to simply lay the vacuum flat on the floor. There are rubber pads on the base of the handheld vacuum that prevent scratching.
How do I store my vacuum?
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375