Product support & information
Product series
Shark Navigator® Freestyle Cordless Upright Vacuum
Shark® Rotator® Cordless Vacuum
Model #s
SV1106,
SV1100,
SV1106_N,
SV1107,
SV1112
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FAQs & general information
How do I clean my filters?
Remove the dust cup from your machine. You will now see the foam filter underneath. Take that filter out rinse under lukewarm water until the water runs clear. Now squeeze the excess water out of the filter and let it air dry for 24 hours before replacing them. Do NOT operate your unit with a wet filter or without the filter in place.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How long should my battery charge last?
A full charge can last up to 24 minutes on the bare floor setting. The carpet setting can vary depending on the carpets which are being cleaned with an average of 17 minutes.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 Why is the max fill line at the half point of my dust cup?
Some air flow is needed inside your dust container to ensure maximum suction.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 How do I clear the air hose/neck of my floor brush?
After removing your floor nozzle, flip back the connector to straighten the air passage/hose and carefully remove any hair or debris which may have built up or become logged in. Be careful to not use any sharp objects as these could damage the hose.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375 The light around my power button is blinking. What does this mean?
Something has jammed in your brush roll. Turn off the machine, remove the floor nozzle and inspect for any blockages to remove.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
Back to TopFind My Model Number
1. Check your box
On the bottom of your box, you should see the model number near the bar code.
2. Check your unit
The main body of the vacuum (back of the unit) should have a rating label that features your model number.
3. Check your manual
Your product's model number is listed on the front cover of your instruction booklet.

Date code is engraved on the metal prong of the power plug.
NOTE: Power off unit before unplugging from outlet.