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BackShark®  Support Center

Product support & information

Product series

Shark® DuoClean® Powered Lift-Away Speed Upright Vacuum

Model #s

NV800W, NV800, NV800C, NV801, NV801Q, NV803, UV810

Shark® DuoClean® Powered Lift-Away Speed™  Upright Vacuum
Shark&reg; DuoClean&reg; Powered Lift-Away Speed&trade; <cdbr/> Upright Vacuum
Shark&reg; DuoClean&reg; Powered Lift-Away Speed&trade; <cdbr/> Upright Vacuum
Shark&reg; DuoClean&reg; Powered Lift-Away Speed&trade; <cdbr/> Upright Vacuum
Shark&reg; DuoClean&reg; Powered Lift-Away Speed&trade; <cdbr/> Upright Vacuum
Shark&reg; DuoClean&reg; Powered Lift-Away Speed&trade; <cdbr/> Upright Vacuum
Shark&reg; DuoClean&reg; Powered Lift-Away Speed&trade; <cdbr/> Upright Vacuum
Shark&reg; DuoClean&reg; Powered Lift-Away Speed&trade; <cdbr/> Upright Vacuum
How do I use the different cleaning modes?
This Shark® upright vacuum has three powerful settings for cleaning.

  • For cleaning bare floors or cleaning with accessories: Press the power button on the vacuum pod to turn on suction, then slide the surface selector to Hard Floor. Tilt the handle back while you gently step on the floor nozzle. Note that the brushrolls will spin slowly in this mode.
  • For low-pile carpets: Press the power button on the vacuum to turn on the suction. Slide the surface selector to Carpet/Low Pile. While the power is on, tilt the handle back while you gently step on the floor nozzle. The brushrolls will begin spinning.
  • For thick carpets and area rugs: Press the power button on the vacuum to turn on the suction. Slide the surface selector to Thick Carpet/Area Rug. While the power is on, tilt the handle back while you gently step on the floor nozzle. The brushrolls will begin spinning.
How do I use the different cleaning modes?
How do I use the different cleaning modes?
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How do I clean above floors with or without accessories?
Press the handle release latch on the front of the handle. Gently pull up on the handle to remove it from the wand.

For more cleaning reach, leave the handle on the wand, and detach the wand from the floor nozzle. Press the Wand Release button on the bottom of the wand, then gently pull up on the handle to remove the wand.

Attach an accessory to the handle or the wand and begin cleaning.
How do I clean above floors with or without accessories?
How do I clean above floors with or without accessories?
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How do I assemble the vacuum?
  • Insert the wand into the floor nozzle.
  • Insert the handle into the wand.
  • Place the pod onto the wand and slide down to connect.
  • Connect the hose into the back of the pod, until it clicks into place.


For proper operation, ensure all parts are firmly clicked into place.
How do I assemble the vacuum?
How do I assemble the vacuum?
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How do I detach the pod for portable cleaning?
To clean floors in Powered Lift-Away® mode:
  • First release the power cord by turning the top cord hook.
  • Then press the Lift-Away® button on the top of the pod and lift the pod off the floor nozzle.
  • Use the surface selector on the handle to choose the appropriate floor setting.
How do I detach the pod for portable cleaning?
How do I detach the pod for portable cleaning?
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375