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BackShark®  Support Center

Product support & information

Product series

Shark® Cordless Pet Perfect® XL Lithium-Ion Handheld Vacuum

Shark® Cordless Pet Perfect® Lithium-Ion Handheld Vacuum

Model #s

LV901, LV800, LV801, LV801C, LV900, LV901C

Shark® Cordless Pet Perfect® XL Lithium-Ion Handheld Vacuum
Shark® Cordless Pet Perfect® XL Lithium-Ion Handheld Vacuum
How do I charge my handheld vacuum?
  1. Connect the charging adapter to the port on the back of the vacuum.
  2. Plug the charger into a wall outlet.

The red charging light will fade in and out. This means the vacuum is charging.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How long should the handheld vacuum be charged?
Lithium-ion batteries take approximately 6 hours to fully charge.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How long should my handheld vacuum operate after a full charge?
A full charge will last about 13 minutes if you are using a motorized attachment. Without a motorized attachment, the handheld vacuum can run longer. It is normal that battery run time gets shorter after a year. Please note that batteries are not covered under warranty.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
What does it mean when the charging indicator light blinks red 5 times?
When the red light indicator flashes for 5 seconds this means either the battery power is low or there is a jam in the unit. Clear any clogs or debris buildup.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
What does it mean when the handheld vacuum stops working and the indicator light flashes red?
This flashing red light means that the handheld vacuum is overheated. Turn off power for approximately 45 minutes.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How do I know when my handheld vacuum is fully charged?
When the handheld vacuum is charging, the red indicator light will fade in and out. When the vacuum is fully charged, the indicator light will turn green for 5 seconds, then shut off.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375