Continue

OK
Back Shark®  Support Center

Product support & information

Product series

Shark® Cordless Pet Perfect® XL Lithium-Ion Handheld Vacuum

Shark® Cordless Pet Perfect® Lithium-Ion Handheld Vacuum

Model #s

LV901, LV800, LV801, LV801C, LV900, LV901C

Shark® Cordless Pet Perfect® XL Lithium-Ion Handheld Vacuum
Shark® Cordless Pet Perfect® XL Lithium-Ion Handheld Vacuum
How do I empty the dust cup?
Press the dust cup release button and pull out the dust cup. Carefully remove the dust cup filter and empty the dust and debris into the trash. Tap filter gently to knock off any remaining debris. Wipe filter clean with a dry soft cloth. Replace the filter and slide dust cup back into place.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How often should I empty the dust cup?
For optimal performance, the dust cup should be emptied each time you vacuum and when the dust cup appears full or debris reaches the Max Fill line.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How often should I wash the filters?
For optimal performance, the dust cup should be emptied after each use and the filters should be cleaned on a regular basis. Between cleanings, tap the filters over a trash bin to remove any excess dust or other particles.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I wash the filters?
Remove filter from dust cup. Rinse filter with cold water until the water runs clear. Do not use soap. Let air-dry completely (at least 24 hours) before reinstalling. Reinstall and press the dust cup cover closed until it clicks into place.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I find the model number of my Shark® Cordless Pet Perfect® handheld vacuum?
The model number is displayed on the vacuum’s rating label, which can be found on the handheld portion of the vacuum behind the dust cup.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I register my vacuum?
To register your vacuum, visit registeryourshark.com or scan the QR code using a mobile device.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
What is the handheld vacuum made of?
The Shark® Cordless Pet Perfect® is produced with a combination of durable ABS and PP plastics, along with some metal and rubber components.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I dispose of my handheld vacuum?
This product uses a rechargeable and recyclable lithium-ion battery. When the battery no longer holds a charge, the hand vacuum should be disposed of according to your local ordinances. The hand vacuum must not be incinerated or composted. Contact your local recycling center for information on where to drop off the handheld vacuum (the battery is not removable).
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How much voltage does my handheld vacuum have?
14.4V max lithium-ion battery. The lithium-ion battery, like all lithium-ion products, will naturally decrease in capacity over time from the 100% capacity of a new battery.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
What is the weight of the handheld vacuum?
The vacuum weighs 2.65 lbs. without accessories.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
What are the dimensions of the handheld vacuum?
6.35" L X 4.78" W X 15.4" H
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
What is the maximum dirt capacity of the dust cup container?
The dust cup holds 0.56 dry quarts up to the Max Fill line.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375