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Product support & information

Product series

Shark® Steam Pocket® Mop

Model #s

S3501, S3501SPN, S3501WM_N2, S3501WM_N3, S3501WMZ, S3502C

Shark® Steam Pocket® Mop
Shark® Steam Pocket® Mop
Where can I buy replacement pads?
Replacement pads are available for purchase at sharkaccessories.com.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How long does it take for my steam mop to heat up?
Your steam mop should be ready to use in 30 seconds. Pumping the handle 5-10 times will help generate the correct amount of steam to begin mopping.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
Can I use my steam mop on all floor surfaces?
Shark® steam mops are designed for use on most sealed/glazed hard floor surfaces. It's also great for breaking down tough messes. Test an isolated area of the surface to be cleaned before proceeding.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375