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Product support & information

Product series

Fabric Steamers

Model #s

GS500, GS300

Shark® Press & Refresh® Garment Care System
Shark® Press & Refresh® Garment Care System
Can cleaning solutions be added to the water?
Only water should be added to the Press & Refresh®. No other substances should be added to the water. Additives can build up on the boiler, decreasing the life of the Press & Refresh®.

Most of the additive will be distilled out of the water. The remaining additive could end up in the steam vapor and, depending upon the additive, be dangerous to inhale while using the Press & Refresh®.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How often should I wash the bonnets?
Hand wash the steam bonnets when desired. The small steam bonnet frame removes impurities from your water and over time may become slightly discolored.

Hand wash the bonnets in cold water with a mild detergent and let air-dry completely before using again. Do not dry in the clothes dryer.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I wash the vertical press pad?
1. Remove the 8 heat protection panels from the back of the pad and remove the garment hook and support rods.
2. Machine wash in warm water with liquid detergent and lay flat to dry.

Note: Do not use bleach or fabric softener.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375