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Product support & information

Product series

Shark IQ Robot Vacuum R100 with Wi-Fi & Home Mapping

Model #s

RV1000, RV1001

Shark IQ Robot™ Vacuum R100 with Wi-Fi & Home Mapping
Shark IQ Robot™ Vacuum R100 with Wi-Fi & Home Mapping
How do I charge my Shark IQ Robot?
Your Shark IQ Robot will automatically return to the dock or Self-Empty Base after cleaning. (This varies, depending on the power mode you are using and the floor type of your home). If one or more of the charge indicator lights on your robot is illuminated steadily in blue, then it has enough battery power to drive itself to the dock.

To manually send your robot back to its base, select "Dock" in the app or press the Dock button on the robot.

When your robot is charging, the battery indicator lights will blink blue in sequence.

One solid red, or one flashing red indicator light: your robot does not have enough battery power to return to the dock and you will need to manually place it on the dock or Self-Empty Base.
  • Press the power switch on the side of the robot to position I to turn on the power.
How do I charge my Shark IQ Robot™?
  • Place the robot on the floor in front of the charging dock or Self-Empty Base and press the Dock button. The robot will dock itself and begin charging. Allow it to charge fully (approximately 4-6 hours) before pressing Clean again.
  • The robot must be positioned so the two metal pads on the bottom of the robot touch the metal contacts on the charging dock or Self-Empty Base.
  • When the robot is docked correctly and begins to charge, it will beep and the base indicator light will change from green to blue.
  • If you do not hear a beep or the base indicator lights do not change, verify that the base has power. The power indicator light on the base will be green if it is receiving power and will turn blue once it is successfully charging your robot. If you do not see a green light, try plugging the base into a different outlet.
How do I charge my Shark IQ Robot™?
How do I charge my Shark IQ Robot™?
  • Note: It may take up to 5 seconds after contact is made with the dock for the battery indicator lights to display the charging sequence, so if you are adjusting the position of the robot on the dock, wait 5 seconds between adjustments.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I set up my Shark IQ Robot and prep my home for cleaning?
To help your Shark IQ Robot robot complete its mission, prep your floor by removing all obstacles, such as loose power cords, clothes, toys, bath mats, and low-hanging drapes.

Use BotBoundary® strips to easily block off obstacles or areas you don't want your robot to enter. You may purchase additional BotBoundary® strips here.

SETUP TIPS & TRICKS
How do I set up my Shark IQ Robot™ and prep my home for cleaning?
How do I set up my Shark IQ Robot™ and prep my home for cleaning?
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I set up my Shark IQ Robot to resume cleaning after it stops to recharge?
Recharge & Resume works by sending your robot to return to dock to recharge, and it can then resume cleaning where it last left off.

  1. Go to the menu in the top left corner of your home screen on the app.
  2. Select Settings.
  3. Select your robot.
  4. Toggle the Recharge & Resume feature to the off position.


If you are using the Recharge & Resume feature, we also recommend setting a Do Not Disturb time to ensure your robot does not run during unwanted times. This feature is found directly beneath Recharge & Resume in your app.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
Why is my Shark IQ Robot running on its own in the middle of the night?
The Recharge & Resume feature on your Shark® robot may be enabled. Recharge & Resume works by sending your robot to return to dock to recharge, and then can resume cleaning where it last left off. Enable the Do Not Disturb feature in the app to make sure your robot is not running when you don't want it to.

To disable the Recharge & Resume feature in the app:
  1. Go to the menu in the top left corner of your home screen on the app.
  2. Select Settings.
  3. Select your robot.
  4. Toggle the Recharge & Resume feature to the off position.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375