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Product support & information

Product series

Shark® Rotator® Upright Vacuum with Lift-Away® & Self-Cleaning Brushroll

Model #s

ZU572

Shark® Rotator® Upright Vacuum with Lift-Away® & Self-Cleaning Brushroll
Shark® Rotator® Upright Vacuum with Lift-Away® & Self-Cleaning Brushroll
Shark® Rotator® Upright Vacuum with Lift-Away® & Self-Cleaning Brushroll
When and how do I clean the filters?
Filters may need to be cleaned if the vacuum stops picking up dirt, if airflow is restricted, or if you notice lighter or no suction. For optimal performance, clean filters regularly. Between cleanings, lightly tap filters over a trash receptacle to remove dust and debris as needed.

Rinse the pre-motor foam and felt filters every 3 months, or as needed.

  1. First, remove the dust cup to access the pre-motor filters.
  2. Slide up the release latches on both sides of the dust cup handle. Lift the dust cup up and away from the pod.
  3. Remove the foam and felt filters.
  4. Rinse both filters with water only.
  5. Allow filters to air-dry completely (at least 24 hours) before reinstalling.
  6. Once dry, install the felt filter first, followed by the foam filter.
  7. Reinstall the dust cup by placing the bottom of the dust cup into the pod and then tilting until it clicks into place.


Rinse the post-motor HEPA filter every 12 months, or as needed.

  1. Pull the latch under the HEPA filter cover and lift off the cover.
  2. Remove the HEPA filter.
  3. Rinse with water only.
  4. Allow filter to air-dry completely (at least 24 hours) before reinstalling.
  5. Once dry, reinstall the HEPA filter.
  6. Reattach the HEPA filter cover until it clicks into place.
When and how do I clean the filters?
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
When and how do I empty the dust cup?
For optimal performance, empty the dust cup each time you vacuum, or when debris reaches the MAX FILL line.

  1. Slide up the release latches on both sides of the dust cup handle. Lift the dust cup up and away from the pod.
  2. Hold the dust cup over the trash and press the bottom door release button on the front.
  3. Tap gently to empty contents.
  4. Close the dust cup door, pressing it until it clicks into place.
  5. If needed, turn the dust cup upside down over the trash and press the top door release button.
  6. Tap gently to remove contents. Clear debris from the cone-shaped screen.
  7. Wipe the interior of the dust cup clean.
  8. To reinstall, place bottom of dust cup into the pod and then tilt until it clicks into place.
When and how do I empty the dust cup?
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I access and clean the bristle brushroll
  • Make sure the vacuum is unplugged.
  • Place the vacuum flat on the floor with the bottom of the floor nozzle facing up.
  • Locate the 3 locks on the bottom of the nozzle. With a coin, turn the locks counterclockwise to open, then lift up the cover.
  • With scissors, carefully cut away any hair wrapped around the brushroll. Check for any debris in the nozzle and remove if needed.
  • Close the cover completely, pressing firmly on all sides, and use the coin to turn the 3 locks clockwise.


Note: Do not put brushroll in the dishwasher or washing machine. Do not vacuum wet messes.
How do I access and clean the bristle brushroll
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375