Product support & information
Shark® Rotator® Pro Upright Vacuum with Lift-Away®, DuoClean® & Self-Cleaning Brushroll
FAQs & general information
How do I assemble the vacuum?
- Insert the wand into the nozzle then attach the pod.
- Insert wand into the pod.
- Connect handle to the wand, pressing until it clicks into place.
- Connect hose to the back of the pod, pressing until it clicks into place.
For proper operation, ensure all parts are firmly clicked into place.
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Please call Customer Care at 1-877-581-7375
Find My Model Number
1. Check your box
On the bottom of your box, you should see the model number near the bar code.
2. Check your unit
The main body of the vacuum (back of the unit) should have a rating label that features your model number.
3. Check your manual
Your product's model number is listed on the front cover of your instruction booklet.
Date code is engraved on the metal prong of the power plug.
NOTE: Power off unit before unplugging from outlet.