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Product support & information

Product series

Shark ION Robot Vacuum R76 with Wi-Fi

Shark ION Robot Vacuum R75 with Wi-Fi

Model #s

RV761, RV750, RV750_N, RV750C, RV755

Shark ION™ Robot Vacuum R76 with Wi-Fi
Shark ION™ Robot Vacuum R76 with Wi-Fi
Shark ION™ Robot Vacuum R76 with Wi-Fi
Shark ION™ Robot Vacuum R76 with Wi-Fi
How do I use Shark robot with Amazon Alexa?
  1. Open the Amazon Alexa app, go to the menu and select Skills. Or, go to the Alexa Skills store on the Amazon website.
  2. Search for "Shark Skill"
  3. Select the Shark Skill to open the detail page, then select the Enable Skill option.
  4. Once enabled, you can ask Alexa to control your robot (i.e. "Alexa, tell Shark to start cleaning").
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I use Shark robot with Google Assistant?
To set up your robot with the Google Assistant on an Apple device:
  1. Download, open, and sign into the Google Assistant.
  2. Click the "Explore" icon.
  3. Search for the "Shark" action and select "Try it".
  4. Allow google to link to your SharkClean account.
  5. Sign into your SharkClean account. Tip: This is the same account you used when setting up your Shark® robot in the SharkClean app.
  6. Click Authorize to link your SharkClean account to the Google Assistant. Tip: This allows the Google Assistant to work with your Shark® robot.
  7. Congratulations! Your accounts are now linked. Use the voice command "OK Google, tell Shark to start cleaning" to send your robot into action.


To set up your robot with the Google Assistant on Android:
  1. Download, open, and sign into the Google Assistant.
  2. Click the "Explore" icon.
  3. Search for the "Shark" action and select "Link".
  4. Sign into your SharkClean account. Tip: This is the same account you used when setting up your Shark® robot in the SharkClean app.
  5. Congratulations! Your accounts are now linked. Use the voice command "OK Google, tell Shark to start cleaning" to send your robot into action.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
Which voice commands can be used with my Shark ION Robot?
Here are the voice commands you can use with your Shark ION Robot:

Amazon Alexa:
"Alexa, tell Shark to start cleaning."
"Alexa, tell Shark to pause my robot."
"Alexa, tell Shark to pause my bot."
"Alexa, tell Shark to send my robot to the dock."
"Alexa, tell Shark to send my bot to the dock."
"Alexa, tell Shark to find my robot."

Google Assistant:
"OK Google, tell Shark to start cleaning."
"OK Google, tell Shark to pause my robot."
"OK Google, tell Shark to send my robot to the dock."
"OK Google, tell Shark to pause my bot."
"OK Google, tell Shark to send my robot to the dock."
"OK Google, tell Shark to send my bot to the dock."
"OK Google, tell Shark to find my robot."
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I schedule a cleaning?
In the app, select "Schedule" from the home screen or from the menu in the top left corner of your screen. Here you can select days of the week and the time of day you would like your robot to clean. You may return to this screen at any time to change your settings or turn off the scheduling feature.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
How do I control my robot remotely through the app?
  1. Open the SharkClean app (If this your first time using the app, you will be prompted to add a robot. Please follow the prompts on screen and skip to step 3).
  2. Log in with your username and password.
  3. Select the robot you wish to clean with.
  4. Press the Clean Button.


You can also set Schedules for your robot in the app, by selecting "Schedule" from your home screen and selecting the days/times you would like your robot to clean.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375
Why isn't my Shark ION Robot going on its scheduled cleanings?
  1. Check the app to verify the scheduling feature is turned on. Select "Schedule" from the menu in the top left corner of your home screen.
  2. Ensure your time zone is set correctly in your device settings.
  3. Make sure your robot is fully charged.
    • Verify that the dock is connected to power and the green light on the side of the dock or Self-Empty Base is illuminated. If the green light is not on, try plugging the charging dock into a different outlet.
    • If there is a green light on the side of the dock or Self-Empty Base and your robot still is not charging, verify that power switch on the robot is on. Press the power switch on the side of the robot to position I to turn on the power.
Why isn't my Shark ION™ Robot going on its scheduled cleanings?
  • Note: the indicator light on the side of the base will turn from green to blue once the robot is properly charging. It may take up to 5 seconds after contact is made with the base for the light to change, so if you are adjusting the position of the robot on the base, wait 5 seconds between adjustments.
  1. Make sure the dust bin is properly inserted.
Did this solve your problem? Yes No Great! We're happy to hear it. Please call Customer Care at 1-877-581-7375