Shark UltraCyclone™ Pet Pro+ Cordless Handheld Vacuum Series | Official Shark® Product Support & Information

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Product series

Shark UltraCyclone Pet Pro+ Cordless Handheld Vacuum

Shark UltraCyclone Pro Cordless Handheld Vacuum

Shark UltraCyclone Pet Pro Cordless Handheld Vacuum

Model #s

CH951, CH901, CH950, CH951C

Shark UltraCyclone™ Pet Pro+ Cordless Handheld Vacuum
Shark UltraCyclone™ Pet Pro+ Cordless Handheld Vacuum
Shark UltraCyclone™ Pet Pro+ Cordless Handheld Vacuum
Shark UltraCyclone™ Pet Pro+ Cordless Handheld Vacuum
Shark UltraCyclone™ Pet Pro+ Cordless Handheld Vacuum
Shark UltraCyclone™ Pet Pro+ Cordless Handheld Vacuum
How do I empty the dust cup?
  1. If your vacuum's dust cup is looking full it may be time to empty.
  2. Empty the dust cup into the trash by pressing the CleanTouch Dirt Eject button on the left side of the vacuum under the air inlet.
  3. Lightly tap the dust cup to remove stuck-on dirt, and pull out any hair or debris trapped inside.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How often should I empty the dust cup?
For optimal performance, the dust cup should be emptied each time you vacuum or when it appears full.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How do I know when the filters need to be cleaned?
Filters may need to be cleaned if the vacuum is not picking up dirt, if airflow is restricted, or if you notice lighter or no suction. To maintain optimal performance, periodically tap the filter clean. Every 3 months, rinse the filter with water only. Allow it air-dry completely for at least 24 hours before reinstalling.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How do I remove the dust cup and why would I want to do so?
  1. The dust cup should be removed to clear clogs in the inlet to rinse out the dust cup to clean it, or to remove and rinse the filter (with water only.)
  2. Empty the dust cup into trash by pressing the CleanTouch Dirt Eject button on the left side of the vacuum under the air inlet.
  3. Remove the dust cup by pressing the dust cup release button at the bottom of the vacuum.
  4. Clear any clogs in the inlet or in the dust cup.
  5. Remove filter from the back of the dust cup and tap out over the trash. Rinse the filter with water only, and allow it to air-dry completely for up to 24 hours.
  6. Rinse out the dust cup with water only, and allow it to air-dry completely for up to 24 hours.
  7. After the filter is completely dry, reinsert it back into the dust cup and reinstall the dust cup.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375
How do I charge my Shark UltraCyclone?
If your vacuum shuts off and the indicator light blinks, then the unit needs to be recharged.

  1. Plug the included charger adapter into a wall outlet.
  2. Insert the charging jack into the port at the bottom of the handle.
  3. Your vacuum will be fully charged within 4-6 hours.
  4. When charging is complete, it's safe for the vacuum to remain connected to the charger.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-877-581-7375